Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, (hereinafter, RGPD), of Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI). (hereinafter, LSSI) and Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Personal Data and Guarantee of Digital Rights (hereinafter, LOPD), VILLA LAS PERELLI, SL guarantees the protection and confidentiality of the personal data of any kind provided to us by our clients, in accordance with the provisions of the General Regulation on the Protection of Personal Data. In this Privacy Policy you will find all the relevant information regarding the use we make of the personal data of our clients and users.

1. RESPONSIBLE FOR THE PROCESSING OF YOUR DATA: WHO WE ARE

Owner: VILLA LAS PERELLI SL
Registered office: Calle Médico Durán 25, 15005 A Coruña
CIF: B56425697
Telephone: +34 915020690
Email: villa@villalasperelli.com

2. WHAT PERSONAL DATA DO WE USE?

The data that we will need to process at VILLA LAS PERELLI SL will depend on the products, services and functions that you decide to use on our website. They can be of character:
- Identification (name, surname, contact information...)
- Economic and transactional (payment and card information, information about your orders and returns)
- Connection, geolocation and navigation (location data, device...)
- Commercial information (newsletter)
- Tastes and preferences.

3. WHAT DO WE USE YOUR PERSONAL DATA FOR?

At VILLA LAS PERELLI SL we process your personal data to:

- Manage your user registration: identify you and give you access to the features
- Manage your purchases of products or services: development, compliance and evolution of the sales contract for the products you have purchased
- Customer service: Answer questions you make with our customer service to be able to respond to queries, returns and complaints
- Commercial information: Send you personalized communications if you have given your consent in the registration form for our Newsletter. You may revoke your consent to receive commercial communications at any time by sending an email to villa@villalasperelli.com.
- Usability and quality analysis: For analytical and statistical purposes to improve our services


4. LEGAL BASIS FOR THE PROCESSING OF YOUR DATA

The legal basis that allows us to process your personal data depends on the purpose for which we process it:

- Manage your user registration: we process your data to be able to execute the registration. That is, we need to process them to be able to manage your registration, if we do not process them, we cannot do it.
- Development, completion and registration of the purchase and sale contract for VILLA LAS PERELLI products, we need to manage your data to execute the contract that binds us.
- Customer service: There is a legitimate interest in the processing of your data, to be able to serve you properly. If you contact us to manage possible incidents in an order, we will need to process your data for the execution of the purchase and sale contract; If you contact us to manage possible claims, you legitimize the processing of your data to comply with our legal obligations.
- Commercial information: the basis that legitimizes us to process your data is the consent you give us, for example, when you subscribe to our newsletter or when you agree to receive commercial information.
- Analysis of usability and quality: there is a legitimate interest on our part to analyze the usability and satisfaction of users since the purpose is the constant improvement of our services.

5. HOW LONG DO WE KEEP YOUR DATA?

The length of time we keep your data depends on the purpose for which we process it:

- Manage your user registration: we keep the data for as long as you remain a registered user, that is, until you decide to unsubscribe.
- Development, completion and registration of the purchase and sale contract: we process your data for the time necessary to manage your purchase and possible queries, incidents or returns on your order.
- Customer service: we process your data for the time necessary to respond to your request
- Marketing: we process your data until you unsubscribe from our newsletter. We also show you personalized ads until you change your cookie settings or change your browser or device.
- Usability and quality analysis: we process your data during the time we carry out the action or satisfaction survey.

6. WITH WHOM DO WE SHARE YOUR DATA?

To fulfill the purpose of data processing explained above, we may need to share your data with third party collaborators who provide us with their support and services, that is:
- Financial institutions
- Fraud detection and prevention entities
- Technological and analytical service providers
- Transportation, logistics and delivery service providers
- Customer service providers
- Service providers related to marketing and advertising, such as advertising agencies, social networks

In all other cases, we will not provide your personal information to third parties unless we are legally required to do so.

7. WHAT ARE YOUR RIGHTS ONCE YOU HAVE PROVIDED YOUR PERSONAL DATA?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. You can do so by writing an email to our address villa@villalasperelli.com, indicating the reason for your request and the right you want to exercise. We may request a copy of a document proving your identity, if we consider it necessary to identify you.

Regardless of the purpose or legal basis for which we process your data, you can exercise the following rights:
- Right of access to your personal data: ask us for access to the data we have about you
- Right to rectification of the personal data that we have. By providing us with your personal data by any means, you guarantee that it is true and accurate and you agree to notify us of any changes or modifications thereof.
- Right to deletion of your personal data in the event that it is no longer necessary for the purpose for which we process it or we no longer have the legitimacy to do so.
- Right to limit the use of your personal data, this may mean suspending the processing temporarily or requesting that it be kept longer when you need it.
- Right to revoke the consent given to VILLA LAS PERELLI SL
- Right to the portability of your data, having the right to receive the personal data that you have provided to us in order to transmit it to another entity directly, as long as it is technically possible.
- Right to object to the processing of your personal data, when the processing of your data is based on our legitimate interest

Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency (https://www.agpd.es/portalwebAGPD/index -ides-idphp.php).

8. WHAT CHANGES MAY THERE BE IN THIS PRIVACY POLICY?

VILLA LAS PERELLI, SL reserves the right to modify or adapt the Privacy Policy when it deems appropriate, such as, for example, adapting it to the latest legislative or jurisprudential developments.

9. INFORMATION ABOUT COOKIES

We use cookies and similar devices to facilitate navigation on the Platform, understand how the user interacts with the website and, in certain cases, be able to display advertising related to your browsing habits.
Please read our Cookies Policy to learn more about the cookies and similar devices we use, their purpose and how to manage your preferences, as well as other information of interest.

10. CONFIDENTIALITY

We are committed to treating your data with the utmost confidentiality and discretion, as well as to implement all security measures that we consider appropriate and reasonable.

If you have any questions, comments or wish to exercise any right regarding your personal data, please contact us through our email villa@villalasperelli.com.